Complete outage due to external providers

Incident Report for Red Sift UK

Resolved

The incident appears to have been resolved. We are operational again
Posted Jun 04, 2025 - 13:12 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 04, 2025 - 11:27 UTC

Update

OnDMARC application is also partially restored
Posted Jun 04, 2025 - 11:15 UTC

Update

Services have been partially restored for Certificates and Brand Trust
Posted Jun 04, 2025 - 11:06 UTC

Identified

The issue has been identified. We are investigating alternative solutions to restore some of our services
Posted Jun 04, 2025 - 11:04 UTC

Investigating

We have an issue with our storage system, impacting our apps and backend
Posted Jun 04, 2025 - 10:34 UTC
This incident affected: OnDMARC (Web Application and APIs, Infrastructure), Brand Trust (Web Application and APIs, Infrastructure), and Certificates (Web Application and APIs, Infrastructure).