Resolved -
This incident is now resolved. Access to the Red Sift platform (UI and API) on our UK-hosted environment has been stable for over an hour. No action is required on your end.
Aug 3, 17:11 UTC
Update -
We are continuing to monitor for any further issues.
Aug 3, 15:25 UTC
Monitoring -
We've applied a mitigation for the intermittent access issues affecting the Red Sift platform (UI and API) on our UK-hosted environment. Access has stabilized and we're continuing to monitor. No action is required on your end. We'll post a final update once we've confirmed the issue is fully resolved.
Aug 3, 15:09 UTC
Identified -
Customers on our UK-hosted environment may experience intermittent issues accessing the Red Sift platform, including the dashboard and API. We've identified the cause and are working on mitigation. No action is required on your end.
Aug 3, 14:35 UTC